Testimonials

We welcome and encourage customer feedback on all aspects of our service as this helps shape our improvement plan. We may not always get it right however we are committed to continuous improvement. If you could spare 5 minutes to tell us what you think please leave us feedback on the relevant Google Reviews profile below.

Review Midsomer Norton Review Writhlington

Charlotte J.

13:02 28 Nov 23

First time doing any exercise since having a child. Highly recommend the work out class Post as you can take your little one. Made to feel welcome and no judgement!

David L.

15:18 26 Nov 23

Great place brilliant atmosphere my daughter dose gymnastics here classes are fantastic.

Jackie M.

16:54 25 Nov 23

Love this place. Staff are awesome 👌

Jessica S.

10:51 16 Nov 23

This soft play is amazing! Round the corner from my house I go to the gym here and didn’t even realise they had one. I’ve been going here every week with my baby for a few months and it is so big! Lots of sections for different ages my baby loves it. My baby goes free until she is 1 and adults go free which is how it should be! The coffees are amazing and the menu is brilliant with really reasonable prices. Highly recommend!

Narinder P.

12:33 23 Oct 23

Great price for softplay. Food is also reasonably priced. Good for smaller and bigger children. Hot chocolate is super delicious. Always find it is bright and clean

Karen G.

10:01 19 Oct 23

I've been a member for quite a few years now and I've always enjoyed the workout classes but since I've been doing Lotties TRX classes twice a week they have become my firm favourites. The atmosphere in these classes is amazing everybody interacts to help any newbies we all get on so well it's a lovely friendly atmosphere. Lottie goes out of her way to improve us all she works us hard but its friendly and fun I have certainly noticed an improvement in my own strength I enjoy this form of exercise so much I have bought a set of TRX straps and set them up at home for the days there aren't classes but that wouldn't replace the benefit of Lotties tuition. Thanks Lottie keep up the good work.

vicki F.

19:23 13 Oct 23

I have been a member for about 4 years - Amazing gym very spacious , great staff - always very welcoming ,classes are great from pilates to Legs, Bums & Tums, Love the TRX class with lotte is a fantastic workout

Nathan P.

06:19 08 Oct 23

Yaz,Sian and Lottie were very helpful. Couldn’t do more to help me with the halo app. A Great gym with great equipment and great staff.

Vicky K.

14:13 07 Oct 23

Great go bananas playarea

Jo C.

22:52 05 Oct 23

I took out a membership about 6 months ago , I use the gym, swimming, aqua aerobics and do some fitness classes. I find the staff very friendly and always happy to help if needed. It is also helping me have a better lifestyle too. I would highly recommend this Sports Centre to anyone.

sophie B

20:36 05 Oct 23

I use the gym, do post natal, couple of the exercise classes and the pool for aqua aerobics and water babies. Staff are all amazing, great having different instructors as they all do rountines in a different way which is great for different workouts. I always leave my workouts feeling great due to the push and support they give you to get through the class. My daughter has also done swimming lessons here for a long time and is doing grand and really enjoys it!Definitely recommend this centre ☺️

Jade P.

12:59 03 Oct 23

The gymnastics facilities are truly excellent and the staff are knowledgeable, fun, helpful and skilled. My children have been going to the pre-school classes for years and the classes are tailored to their abilities in the most gentle way, enabling them to enjoy learning and therefore succeed. Couldn't recommend enough. If you're unsure of which class is best, seek out Laura!

Jennifer D.

06:36 29 Sep 23

I absolutely love this place and the staff are amazing especially Ed who my Granddaughter and myself love, he's our favourite 😁😉😆

Luke S.

16:55 21 Sep 23

My daughter had a swimming party at midsomer Norton. It’s was fantastic! She had a brilliant time and wants another. The host Shannon was outstanding! She made everything so easy, nothing was to much trouble and she was amazing with the children. My son now wants a swimming party which I will be booking without hesitation. Absolutely fantastic ⭐️⭐️⭐️⭐️⭐️ Lauren.

Maxine G.

14:02 20 Sep 23

I use the gym and pool facilities at Dragonfly Midsomer Norton. I find all the staff extremely friendly and helpful, nothing is too much, from a general chat to advice on the different classes they provide.Shannon is great at Aqua Aerobics, she ensures that you follow the class and helps if you have difficulty following or are not able to to do all the exercises by providing an alternative exercise.The gym staff know their stuff and ensure you are able to use the equipment correctly so as not to injure yourself.

Beth C.

10:02 19 Sep 23

My family had a great swim on the weekend and was so impressed by Shannon who was pool side during our session- she was kind, friendly, made both my children feel comfortable and welcome. She was engaging with others too which made her seem very approachable, but remained completely professional throughout.Thank you :)

Alice N.

07:53 16 Sep 23

I've been a regular for over a year and wouldn't change!The equipment is new and well looked after, classes are great, staff is always helpful, swimming pool is good (only observation, water is on the warmer side which can get uncomfortable for some swimmers), lots to do for adults and kids, coffee not bad either, overall clean 👍👍👍👍👍

Debbie L.

12:23 14 Sep 23

Excellent sports centre and gym. I can recommend from personal experience Lotte’s TRX classes and Declan for personal training but all staff are really knowledgeable, helpful and friendly.

Mike W.

11:31 14 Sep 23

I use both the Midsomer Norton and Writhington sites. All staff are friendly and helpful. Classes are fantastic - I haven't tried them all because there are so many to chose from, but have enjoyed every one I've been to. I can't mention them all, but just a quick shout out for TRX with Lotte, spinning with Emily and yoga with Bev. Both gyms are well equipped and I never have a problem getting on equipment. My weight, fitness and general well being have all improved significantly in the year that I've been a member. In addition, it's so cheap for what you get, working out at about £1 a day for everything! Thanks everyone, and keep up the good work!

Amanda R.

06:42 13 Sep 23

Fantastic sports centre for all ages - brilliant facilities and lovely, helpful staff. Really goid value for money membership.

gareth T.

18:03 11 Sep 23

My daughter does dance here and seems to enjoy it. it has a bit of a cafe/coffee shop which is nice when she's dancing if cold get something warm if hot like today get an ice lolly

Nick M.

07:15 11 Sep 23

Excellent as always, my daughter does gymnastics here, both kids do trampolining and the coffee is good enough to get me through it 😜

Lou L.

21:07 10 Sep 23

My daughter attends the pre school gymnastics here and absolutely loves it! There is always lots of equipment and something different out everytime. Laura the coach is so friendly and amazing with all the children! She has so much patience and makes it a very enjoyable session for both me and my child. Would really recommend!

Ró Lady Hecate Dee-Seal (Lady H.

07:16 01 Sep 23

Fun time with granddaughter

nicola P.

19:11 27 Aug 23

I regularly use the gym, gym staff are friendly. Sometimes it's a little busy and hard to get on machines

Emma C.

17:55 24 Aug 23

I would like to share the fabulous experience I have just had at Dragonfly Leisure with you.Being new to group exercise and nowhere near where I would like to be in fitness terms I have been attending Lotte’s wonderful TRX classes after many months of her cajoling , coaxing and encouraging me to attend and have been overwhelmed by the support and understanding she has shown me in classes.Imagine my terror of arriving for class today to find out the class was being taking by a young man called Taylor.Now to say I didn’t think about tapping my band and legging it home as fast as my short stumpy legs could carry me would be a lie but I didn’t want to appear to be rude to the lad so snuck in with the thought of feigning injury so I could leave halfway through or hiding at the back , in my few minutes of terror I even started to consider quickly finding a Harry Potter cloak of invisibility as that seemed like more of a possibility than being able to keep up in this young man’s class!!!WHAT A BRILLIANT EXPERIENCE!!!Taylor was so supportive , not just to me but to the other ladies in the class that were newbies! He offered me alternative exercises that suited my ability when I looked at him shocked , he constantly checked back on me to make sure I was in a correct position and that I was comfortable with the intensity of the exercise and gave me such a feeling of reassurance and confidence ! I know no one can match up to Lotte but Taylor definitely comes in a close second . Not once did I feel out of place and that I didn’t belong when I got in the studio . Congratulations to Dragonfly leisure for nurturing and giving the young people in your organisation the chance to help other people with their passion for fitness. I would also like to mention Shannon whose aqua aerobics sessions I have also attended recently . Both these young people are so polite , friendly , welcoming and supportive , in-fact all the young staff I have had the pleasure of coming into contact with since starting my fitness journey with yourselves have been outstanding . Thank you for encouraging and mentoring the next generation , they should all be very proud of themselves.

Ian C.

16:32 23 Aug 23

Great gym, plenty of equipment and helpful staff

Becky A.

18:34 15 Aug 23

Very fun softplay!! Very large but so much for every age child to do!

Linzi S.

12:33 13 Aug 23

Wonderful soft play - my 3 year old grandson loves it - different areas for different ages and the cafe and entrance fee is reasonably priced. Not 5* due to quite slow service from the cafe sometimes.

Rachel T.

11:51 09 Aug 23

My son had such a great first swimming lesson this morning at Midsomer Norton - both teachers (I believe one was called Roxy and the other lovely lady had short hair) were absolutely fabulous and so great with the kids. I was apprehensive at first as this was my sons first solo lesson without me but I had nothing to worry about. He loved every minute of it and can’t wait for next weeks lesson already!

Ruth G.

05:18 07 Aug 23

This soft play is excellent. There are spaces for babies, toddlers and older children. The cafe serves reasonably priced food. One word of caution, you need to book a place in school holidays.

Sian-Meghan B.

14:19 24 Jul 23

Lods of different activities to book andThey give lessons too. Have soft play. They are a little pricey

Mike L

16:16 15 Jul 23

Clean well run sport centre, friendly staff

jamie A.

20:31 11 Jul 23

The best soft play in the southwest for shore its so clean the staff are all very helpful and polite the cost to enter is excellent and the food is always fresh allround fantastic place for kids to burn off energy and adults to chill with a coffee and a bite to eat

Bethany J.

10:11 11 Jul 23

Great sports facilities, cafe and large carpark.

Sian-Meghan B.

09:55 10 Jul 23

Lovely and friendly has many different sports and activities for you to do lots of gym equipment and easy to book and activity with there online systems

Keith S.

15:50 07 Jul 23

Amazing place, staff are lovely and couldn't do more to be helpful. I Just wish Wiltshire Council would adopt Somersets gyms as Fusion are absolutely Rubbish.

Andy S

23:40 17 Jun 23

Well run gym and fantastic tennis facilities.The tennis coaches are excellent.

Katie G.

21:58 13 Jun 23

Kayleigh is always super friendly and approachable. She is always happy to help and really knowledgeable.

Pete Y.

17:28 16 May 23

Great place to visit regardless of the weather.The actual soft play is massive, such a variety of things to do. Lovely separate area for under 3's which is actually monitored by the staff to avoid older children entering & being rowdy. We would reccomend and return

Michelle W.

07:19 12 May 23

Have only used the swimming pool but it's easy to book and we go to the toys and floats sessions,lots of fun,love the music playing as you swim😊water is a nice tempreture and facilities have always seemed clean!

Lloyd R.

09:05 28 Apr 23

Go Bananas Soft Play.Visited for the first time this week. Great place for soft play, plenty of parking, extensive soft play areas catering for babies to children.Cafe is reasonably priced and has friendly staff.Update, went again recently and still really good.Food on offer is good as are hot and cold drinks.

wesley T.

19:44 24 Apr 23

Excellent facilities, we hired the laser quest for a child's birthday party. Children enjoyed themselves hugely. Very helpful staff and friendly to. On site cafe with a good selection of drinks and food. Ample free parking.

Jackie S.

18:07 18 Apr 23

All staff very friendly and helpful. Sophie was our very helpful assistant. Thank you all at Writhlington Leisure Centre for your help at my grandson's 5th birthday party.

Tina C.

20:10 30 Mar 23

Great leisure centre, the gym has great equipment all up to date machines very clean. The pool too is lovely and changing rooms clean

Jason M.

10:30 23 Mar 23

Staff and management are very quick to resolve any issues.

Stewart R.

15:28 21 Mar 23

Probably the best swimming pool in the area and there's a little self service cafe in the entrance which has a decent view of the pool. For parents of kids doing training there's another area them with a low wall which gives the parents a chance to talk to the kids. Full marks to the architect. I can't comment about the rest of the facilities except to say a the staff members I spoke to were very efficient and friendly.

Janet B.

20:45 06 Mar 23

Excellent soft play with cafe attached.

Nathan R.

17:04 06 Mar 23

Great gym but no point going during peak hours. Booking system allows way too many people at once. Stood in a packed gym with people waiting for equipment, more people walking in and still spaces online to book for the next 15 minute slot.

Saffron H.

20:22 24 Feb 23

I take my son to the soft play at Writhlington and he always enjoys himself and comes out very happy and tired

Terry B.

08:13 14 Feb 23

Tash's Thursday circuit training is my favourite session.Tash always mixes it up to keep it interesting and the class on its toes. More importantly it is enjoyable and great fun well done Tash.

Daan T.

11:10 05 Feb 23

Great pricing, very friendly staff. 👍

Gary C.

10:52 02 Feb 23

This is the cheapest softplay in the area. It is also the best with three separate sections. Always clean and tidy

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