We welcome and encourage customer feedback on all aspects of our service as this helps shape our improvement plan. We may not always get it right however we are committed to continuous improvement. If you could spare 5 minutes to tell us what you think please leave us feedback on the relevant Google Reviews profile below.

Michelle Windless
Michelle W.
21:22 12 Sep 21
It is a good place to go swimming and the gym too
Sharon Cromie
Sharon C.
16:41 02 Sep 21
First visit here to the pool with my grandson. Clean and tidy, not too busy. Had a great time. Staff helpful.
15:41 28 Aug 21
I would 100% recommend this sport centre to anyone who would like to start getting into health and fitness in a safe and supportive environment. All the staff are very helpful especially Ed, who has been very helpful and polite whenever my family or myself come to the sport centre.
Lucy Matthews
Lucy M.
15:23 25 Aug 21
A wonderful local facility... offering high quality courses, fitness and softplay facilities... friendly staff... that work extremely hard... we are lucky to have such a wonderful sports centre in our community xxx
Melissa Nash
Melissa N.
09:31 25 Aug 21
Ed Curtis saw I was a standing spectator and immediately got me a chair. I informed him that I was here to watch my son who is an autistic 21 year old man who swims like a fish but can be careless in being mindful of others in the pool.Ed updated the lifeguard on watch and went and had a chat with my son, all unprompted. He then returned and thanked me for letting them know what they were dealing with and then continued to tell me about all the services that they had that may help my son. Again, all unprompted.Ed has restored my faith in youngsters working in leisure centres as he went out of his way to not only make me feel comfortable but also to convince me that my son was in very safe hands.
Edward Evans
Edward E.
19:02 11 Aug 21
We had a really helpful and thorough impromptu walkthrough of the leisure centre the other day by Ed. The facilities look good and we'll definitely be using the pool.
Kim McDermott
Kim M.
15:15 07 Aug 21
Was shown around the centre by Ed, very thorough and well informed, making sure I was happy with everything, am really looking forward to starting my journey
Lawrence Clegg
Lawrence C.
12:21 28 Jul 21
Great gym. Quite lucky to have it so close to my place of residence
Caroline Watts
Caroline W.
15:47 23 Jul 21
Clean and still adhering to the covid policy of masks and distancing.
Laura Kearns
Laura K.
09:59 22 Jul 21
Swim this morning was lovely , nice and cool !!!
Jayne Keen
Jayne K.
14:33 15 Jul 21
Clean and friendly, lovely sandwich for lunch!
LJ Mar
19:07 08 Jul 21
Took my 9 month old swimming for the first time. A simple swimming pool, changing facilities were good. Showers were closed due to covid. Staff are friendly and helpful. Only issue is their water babies is always fully booked and I have never been able to book a place. Think they might need to look into doing more than 1 session a week.
Nicola Harvey
Nicola H.
12:44 05 Jul 21
My daughter had a fantastic 10th birthday laser tag party here. It was very well organised, really good fun and the hosts were really friendly and proactive. It was the first post covid party most of the children had been to and they had a fabulous time.
Robert Walker
Robert W.
07:15 04 Jul 21
So much better with fewer people around. Easier for kids to play, no hunting for a table.The staff are doing well to keep on top of the table service. Maybe a menu on the tables would make it easier to order. But good to be able to go and let kids GO BANANAS! again
Andrew Stephens
Andrew S.
21:06 03 Jul 21
Tennis lessons and general facilities are excellent
Ioanna Nikolaou
Ioanna N.
10:10 03 Jul 21
It is a lovely place! Very cosy and the tables are close to the play area so you can watch! Good value for fair prices! Just watch the table cornes and you will have and amazing experience!
Mike Stas
Mike S.
22:02 25 Jun 21
Great gym and wonderful friendly staff always willing to help
Megan Hubbard
Megan H.
05:47 24 Jun 21
What a great soft play!! It's quite big but there is also a good sized section specifically for the littler ones. Really friendly and attentive staff as well.
Carol Curtis
Carol C.
15:50 16 Jun 21
So glad to be back at Midsomer Norton Leisure Centre! Classes well organised and plenty of space. Temperature check and loads of sanitizers.Aqua every week is a must for me. Shannon doing an excellent job keeping us all moving. And she does it with a smile 😃Zumba with Miriella on a Friday, another I try to do every week! Again well spaced and organised. I always leave with a smile on my face!!Midsomer Norton Leisure Centre has played a big part in my life over the years, so have really missed going..Well done to staff and management for their hard work in making it possible for us to exercise again!
Adrian Dodgson
Adrian D.
16:37 15 Jun 21
Excellent facilities and very friendly and helpful staff
Claire Beattie
Claire B.
05:19 14 Jun 21
Great facilities and well kept clean!
Margaret Pugh
Margaret P.
13:12 11 Jun 21
I have been using this centre for over 30 years. The standard of the classes has massively improved in the last ten years or so. There is a great variety of classes at lots of different times and the teachers are all very professional and knowledgeable.The reception staff are always friendly and helpful and my grandchildren love their swimming lessons on Saturdays. Even the most timid of them is swimming after only one term of lessons. Thank you for keeping us on line in lockdown. Keep up the good work .
Lauren Glover
Lauren G.
11:34 11 Jun 21
Amazing facilities at MSN leisure centre, easy booking system that you can use on your phone and shows you all available slots! When in the gym you can always find a member of staff if you need help and all the machines are cleaned regularly! I’ve used the swimming pool for lane swimming and it’s a very good set up and doesn’t feel busy and again changing rooms are very clean and tidy. The staff are very friendly there and from walking in the door I always feel welcomed, Shannon and Liv are always the faces I see around that I know I can ask anything if I need it! I’ve recently started going to Emily’s HIIT classes on Monday and Tuesday and it’s a very good class if you want to get your heart going while being motivated by a good instructor. I also need to get booked on to Shannon’s Aqua classes as I’ve heard good things about that! This leisure centre has pretty much everything you need and should definitely visit it for a tour if you’re thinking of joining!
Tonya Fray
Tonya F.
21:26 10 Jun 21
Friendly staff, nice food :)
Neil sims
Neil S.
20:36 08 Jun 21
Very helpful and friendly staff
23:50 29 May 21
Helpful reception staff !
Chris Roberts
Chris R.
16:27 25 May 21
Great soft play for the kids. Bit of a zoo in normal times of course but worth paying a bit extra for a 90 minute session when our kids could go a bit crazy with the place to themselves!
19:51 11 May 21
Nice leisure centre, close to town shops and walks.
Daniel Crocker
Daniel C.
13:20 29 Dec 20
Very well organised for social distancing, I haven't swam at midsomer Norton for a long time but the set up for covid and social distancing was far better than expected.
shrirunga bristowe
shrirunga B.
13:20 22 Dec 20
Best soft play around BoA, and competitively priced. I love lying down in the balls or chasing my kids around.
Ron Smith
Ron S.
13:00 14 Dec 20
Attended a children's football match which took place outside on the astro turf .. excellent facilities
Richard Sobers
Richard S.
16:53 10 Dec 20
Always clean and tidy and very friendly
The Edge Of Fitness
The Edge Of F.
16:25 08 Dec 20
Lovely place to lift weights
Lou B
Lou B
11:45 27 Oct 20
Excellent toddler gymnastics sessions. My 2 year old loves it. 110 % recommend. Laura is fantastic.
Kirstie Brandle
Kirstie B.
23:50 19 Oct 20
Brilliant instructors and well versed in keeping us safe
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