We welcome and encourage customer feedback on all aspects of our service as this helps shape our improvement plan. We may not always get it right however we are committed to continuous improvement. If you could spare 5 minutes to tell us what you think please leave us feedback on the relevant Google Reviews profile below.

Rosie Simmonds
Rosie S.
20:14 27 Feb 20
Great and good sized softplay. Staff in the cafe not very friendly though...
Buddy Islam
Buddy I.
17:50 22 Feb 20
Lady called Sophie was so kind to let me and my son go in, You made mine and my son's evening complete we had so much fun Thank You
Johnny G
Johnny G
13:53 15 Feb 20
Kid's loved it. Many thanks Johnny G
Andrea England
Andrea E.
10:29 11 Feb 20
Great for the family softplay area big food and drink goodc
Steve Groves
Steve G.
15:49 07 Feb 20
Awesome gym, especially after the refit. Fantastic knowledgeable and friendly trainers too with top notch equipment.
Chris Cox
Chris C.
09:16 07 Feb 20
Great gym and swimming pool 😊
13:09 31 Jan 20
Nice pool with lovely hot shower after
Beth Beaton
Beth B.
10:22 29 Jan 20
Great place for little kiddies if you need to keep them entertained on a rainy day. Nice little cafe too with drinks and snacks.
Kirsti Willis
Kirsti W.
23:37 28 Jan 20
Recently discovered this gym and joined it. Absolutely fantastic. Better than any gym I went to in Bristol. So many things to do. Not expensive at all. The soft play is also great and open late in the week which is unusual and great! Friendly staff too!
12:27 18 Jan 20
Clean, tidy, staff are always helpful. Lots to do
Karen Mercer
Karen M.
16:21 17 Jan 20
There is an excellent trampolining teacher here called Laura and she is brilliant with motivating and teaching autistic children. I have watched her teach my son for a year now and highly recommend her for her patience, professionalism and understanding.
Tucky tuck Tuck
Tucky tuck T.
17:11 16 Jan 20
Trampolining lessons here, brilliant, kids love it, teacher very understanding of additional needs. Soft play great too and the cafe
Ann Sage
Ann S.
22:06 15 Jan 20
Great staff that help with a wide variety of keep fit options
toni t
toni t
16:10 04 Jan 20
Great space, lots of different activities. Loved the climbing wall. Friendly helpful staff. Children's parties.
Nicola Cunnington
Nicola C.
11:37 03 Jan 20
Lovely soft play - actually looks and feels very clean (which cannot be said for others) and the cafe is well stocked and serves a good coffee as well as food. Has lots of seating and a dedicated smaller children's section. Imagine it could get hugely busy in the holidays!!!
Marta J.
Marta J.
07:51 30 Dec 19
The best place to throw your kid's birthday party 😁
Brendan Denyer
Brendan D.
10:31 26 Dec 19
Excellent equipment, but inpromptly closed half of the play area for a private party.
Paul hopkins
Paul H.
20:46 18 Dec 19
Kids loved it and so did I lol foods good and nice coffee
Lozza T
Lozza T
22:30 11 Dec 19
Brilliant place to bring the kids to tire them out!
Ben Harvey
Ben H.
21:48 09 Dec 19
Went to a beginner climbing session, the staff are really friendly and professional! It was a lot of fun will definitely be going back again.
James Durrans
James D.
18:13 26 Nov 19
Really enjoy this place. I climb at least 2 times a week here. Staff know me and are friendly. Good gym facilities too. My wife also uses the swimming pool in the other leisure centre in Midsomer Norton, and loves it. Both leisure centres are included in the same reasonable price.
Myles Kidd
Myles K.
18:12 24 Nov 19
Friendly staff, good activities for youngsters
07:55 22 Nov 19
Great place for the kids, plenty of staff around if needed
Lukasz K.
Lukasz K.
17:06 01 Nov 19
Best soft play near Bath. Very friendly service which does make massive difference! Well do e guys! 5⭐Also free parking on site, so you can treat yourself with cup of coffee and cake instead 😉 also they don't charge for adults which the one in leisure centre in Bath does 🤬. Visited that place over 50 times and never been disappointed 👍
Georgina Clutten
Georgina C.
18:59 24 Oct 19
Just had my 3 year olds ‘gladiator assault course’ birthday party with dragonfly leisure. I cannot recommend highly enough!!!!! It was amazing. The inflatable course was HUGE amazing fun was had by all - I really wanted it to be my birthday with adults only but hey! I had Lexi and Ivan as my party hosts, they could not have been more attentive or better at their jobs. I didn’t give them an easy ride- a party for a 3 year old, but with cousins and friends with age ranges from 2.5 to 12 they were able to pitch everything and tailor make the games to keep everyone entertained. They kept us on time, but also allowed us to make the choices on how long for food, when and if we wanted to play games etc. It was perfect! Never rushed, just perfectly organised!! They had a smile on their faces the whole time so I know they love their jobs.The rest of the team were fantastic to, it was easy to book, I was kept up to date and emails just flowed! The facilities were spotless- considering our party was the last of the day all the rooms were perfect. For lots of my guests this was their first party and what a benchmark to set. Most importantly, 21 children went home, smiling laughing, happy and best of all knackered!!! (Most reports were of snores coming from the back seats of the cars). Well done everyone and a huge thank you.
julie boyce
julie B.
20:38 15 Oct 19
Best place for a 4yr old to run off some energy!
chris day
chris D.
10:04 12 Oct 19
Great swimming and gym facilities
Tom_boy64 -Tom
Tom_boy64 -.
13:12 06 Oct 19
Great facility and easy to book
Reg Owen
Reg O.
07:01 29 Aug 19
Great facilities and super friendly helpful staff
Rose Cull
Rose C.
06:28 03 Jul 19
I went to Mum & Baby swim here. Huge swimming pool, and it was a fun session.
Jordan Robinson
Jordan R.
06:45 14 May 19
Love it down here, close to home and a great place to work
Billy Wakefield
Billy W.
06:27 14 May 19
Me and my brother Benny love the facilities down here. The staff are very welcoming and are always very helpful which make our visits much more enjoyable.
Jenny Sell
Jenny S.
06:20 14 May 19
Love going to the gym here, great range of equipment!
Benny Wakefield
Benny W.
06:13 14 May 19
Great facilities! I appreciate everything the staff do for me down there! Can imagine the general manager has put the staff through a lot of training to get them to where they are, as they are the most kind and generous people i have ever met! Never been in such a good place for the community!soundBenny
Lew Allen3
Lew A.
06:03 14 May 19
Sam and Lewis were extra helpful this morning in making my busy and eventful morning much better with a lovely hot coffee! Great staff members and love the gym down there its brilliant!!! :)
Sam Gorse
Sam G.
05:52 14 May 19
Great place to work with fantastic facilities, Got a great team around me as well.
Mike Newington-Wise
Mike N.
15:28 28 Apr 19
Very smart and clean with friendly staff.
Lila Collins
Lila C.
15:55 14 Jan 19
Great atmosphere down there, receptionist are very polite and really friendly. Always smiling and ready to help. Brilliant facilities aswell.
Claire B.
15:51 14 Jan 19
fantastic centre brilliant staff and great value for money!
Callum B.
11:12 12 Jan 19
Fantastic local facility. Memberships good value for money. Friendly staff who do anything to help
Lauren Glover
Lauren G.
10:52 11 Jan 19
Great place to work out I've started to go back to the gym and Mike helped me with the free weights. Friendly and really helpful staff. Clean changing rooms. Lovely pool temp and good steam room.
alan smith
alan S.
10:32 11 Jan 19
Really great sports centre to attend. My kids loved going . 2 lovely chaps, fin and dan were very helpful during toys.
Mitchell Carey
Mitchell C.
18:42 09 Jan 19
Great facility, really friendly staff that are happy to help👍
Lewis A.
17:52 09 Jan 19
Great place! Top quality staff members! Supervisors down there are great help
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