The following operating procedures are based on current government and National Governing Body guidance at the time of publishing (19th March 2021). 

Single household bookings will be available from Monday 12th April for indoor tennis, badminton and table tennis. We reserve the right to check proof of residency, so please bring this with you. Failure to produce this may result in you or others players being denied entry.

Multi-household (subject to rule of 6) bookings will be available from Monday 17th May.

Advance bookings only via our app (search DragonflyLeisure in the app store or google play) or online platform. Bookings available 9 days in advance for members and 7 days for pay-as-you-go customers. Please note you will not be able to attend without a booking. Refunds are not available if you are unable to attend your booking, click here for our refund and cancellation policy.

General Guidance

Click here for details regarding entry, cleaning regimes, changing rooms and toilet facilities.

Please arrive changed as changing rooms will not be available. Toilet facilities will be available however access may be limited so please use the toilet before leaving home.

Hand sanitiser will be available when entering the sports hall or indoor tennis centre. We advise customers to bring their own hand sanitiser to sanitise during play and particularly after touching equipment.

Avoid touching the net and posts. If you do touch them, please sanitise your hands immediately.

Sanitise your hands before, after and during play particularly after touching the other equipment including balls/shuttlecocks.

Do not share equipment.

Where possible players should bring their own rackets. Rackets should not be shared. Rackets can still be hired from reception; these will be sanitised before and after use.

Players must avoid using their hands to pick up shuttles or balls from other courts; where possible – use your own racket or foot to return them.

Bring a full water bottle as there will not be a facility for you to replenish it on site.

Benches/seating will be removed.

Where attendance of a parent/guardian (non-participant) is required, or a carer for a disabled player, this should be off court and limited to one per player where possible, with social distancing strictly observed while watching the sessions.

Avoid congregating on or around the courts after play to allow safe access for others.

Spectators are not permitted. Parents / Guardians are requested to remain in their car.

 

 

 

 

 

 

 

 

 

 

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